#Vmware horizon enterprise helpdesk install#
#Vmware horizon enterprise helpdesk windows 10#
#Vmware horizon enterprise helpdesk software#
#Vmware horizon enterprise helpdesk Pc#
#Vmware horizon enterprise helpdesk professional#

Typically, if the machine is an RDS server (with a lot of RAM), it will create a ‘parent-less clone’. The way Smart Provisioning works is that it will fundamentally change how a provisioned VM gets pushed out. This is a pretty big change under the covers but might not be noticed or utilized by a lot of my clients. This feature does require advanced licensing though.

#Vmware horizon enterprise helpdesk install#

It is configured on Client (2006+ only) during the install and then activated with the agent via Group Policy.

There is also a specific optimization pack for Microsoft Teams. You will need to install it correctly though. Better experiences with Webcam usage and video conferencing. There have also been some optimizations of the RTAV (RealTime Audio Video) to help improve user experience in Zoom, Teams, Webex, etc. Web Meeting Improvementsīlast Extreme got some love in the new release and there is now support for up to two 8K monitors with it. Here’s what I think you need to know about it. In my opinion, this could also have been called Horizon 7.5 but VMware instead chose to start using the Microsoft practice of using the year (20) and the release month (06) for its new versioning. Horizon 2006 is the next version of VMware’s End-User Computing platform.

Provided support for a myriad of applications to include but limited to, SAP, Gentran, Applix, FAMIS, etc.Is it VMware Horizon 8 or Horizon 2006? Confusing times call for confusing naming standards.

Wrote and contributed documentation to the helpdesk knowledgebase.

Sideloaded some lower level tasks from Desktop engineer team.

Repaired all warranty calls for hardware as the Dell certified repair tech for the company.

Managed user accounts in Active Directory.

Resolved escalated tickets from levels one and two helpdesk support personnel.

#Vmware horizon enterprise helpdesk windows 10#

Currently in the process of migrating the company from Windows 7 to Windows 10.

Create and configure processes for profile migration from Windows 7 to Windows 10 utilizing USMT.

Function as an escalated level to helpdesk for issue resolution.

Cross trained helpdesk and other IT staff on LANDesk (Ivanti) and other technologies.

Modify and recommend group policy settings for centralized desktop configuration.

Build and track all inventory in LANDesk (Ivanti) Data Analytics.

Utilize change and problem management process.

Escalation point person for entire desktop environment for LANDesk (Ivanti) and VMware Horizon View.

Research, investigate and propose new hardware to management.

Build, troubleshoot and maintain VMware Horizon view 6 virtual machine pool.

Create and configure Windows 10 system images.

Write and troubleshoot complex scripts for automation.

Work with cross functional IT groups to plan, research and execute enterprise projects.

#Vmware horizon enterprise helpdesk software#

Create, maintain and deploy software packages for large scale targeted distribution utilizing VB and batch scripts in conjunction with LANDesk (Ivanti).

Configure and Manage Teradici thin clients for use with VMware view.

Developed VMware View 6 linked clone desktops for use with PCoIP zero and ThinOS clients.

Planned and migrated LANDesk (Ivanti) v9.6 side by side to v2017.

Ticketing and Tracking Systems: Salesforce, Track-IT, Spiceworks, Sysaidcss, Dell KACE, Applix, Ivanti HeatĬlient Operating Systems: Windows 7, 8.1, and 10, Macintosh

#Vmware horizon enterprise helpdesk Pc#

Net, Symantec Ghost Solution Suite, Acronis, Dell KACE, LANDesk (Ivanti), Exchange Server 2010, Remote Desktop, PC Anywhere, VNC, Symantec Backup Exec, Blackberry Software, Active Sync, VMware - (Horizon, vSphere), Teradici, Android, IOS Server Operating Systems: Windows Server 2008R2, 2012r2Īpplication Software: Internet Information Service (IIS), SQL Server 2008 - 2014, Microsoft Office 2010, 2013, 2016, Active Directory, Citrix, Visual Basic. Vast experience with Active Directory, Microsoft Exchange, Operating system migrations, and a myriad of platforms and applications

#Vmware horizon enterprise helpdesk professional#

Seasoned IT professional with over 18 years total of experience providing desktop and server support, management, and administration to various industries that include but not limited to real estate, healthcare, law, etc.